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CONNECT Intake & Public Benefits Internship

The Neighborhood Developers, Inc. (TND) creates vibrant neighborhoods where people from all walks of life can thrive. Focused in Chelsea and Revere, TND has crafted a remarkable track record of success through investments that are conceived, designed, and fostered by neighborhood residents, municipal partners, and many stakeholders. TND brings its core strengths -- building homes, engaging neighbors, and fostering economic mobility -- to community partnerships that create thriving families and strong neighborhoods. TND created and supports the CONNECT Financial Opportunity Center that co-locates and integrates the services of five agencies working together to improve the financial mobility of 4,000 clients annually.

Based at the CONNECT office in Chelsea, the Intake & Public Benefits intern will work one-on-one to help families apply for SNAP (Supplemental Nutrition Assistance Program, formerly called food stamps), MassHealth, and WIC benefits. These public benefits have proven antipoverty impacts for low income families and provide an important safety net. Each of these public benefits provides clients with a significant increase to their monthly income, but many of CONNECT’s clients are missing out on accessing these benefits due to systemic barriers in the application process, stigma associated with participation in government programs, or lack of awareness of eligibility. The Public Benefits intern will help eliminate barriers to financial stability among CONNECT’s low-income constituency through providing application assistance and case management support throughout the entire application process.  The intern will help families to submit applications for benefits, collect required documentation, and navigate the complicated application process. Additional responsibilities include participating in bi-weekly core services staff meetings, providing an orientation of other services to clients, completing intake forms, calling the DTA and MassHealth customer assistance lines to help resolve client cases, and creating referrals to other services. Other tasks and activities may be added, based on the intern’s interests and organizational need.

This position is a good match for you if you like working directly with families, are bilingual (English and Spanish), have a high attention to detail, and can advocate for others. You’ll find that no two cases are the same, so this position requires creativity and flexibility in figuring out how to best help each client. The position also requires a high level of responsibility and ability to work independently.

We are looking to fill multiple intern positions and will fill the positions on a rolling basis. The ideal candidate can commit to a minimum of 10 hours a week. The schedule is flexible, and will be determined based on your availability and program need.

For more information, please contact Blake Roberts Crall, Program Director:
broberts@tndinc.org    617-889-1375 x128


Become a Member

If you are just looking to get involved in a more general way, become a TND Member. The Neighborhood Developers relies on members like you! As a community organization, membership is a crucial part of TND’s mission to strengthen our neighborhoods-and that can only be done with your help. Sign up to be a member today and get exclusive access to members-only events, newsletters and updates on community happenings that effect you and your neighborhood! For more questions contact Melissa Walsh at 617-889-1375 x 34 or mwalsh@tndinc.org.

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