Join Our Team

Community Engagement Manager

Surveyor

TND and CONNECT Receptionist

CONNECT Intake & Public Benefits Internship


Community Engagement Manager

TND is hiring a full time Community Engagement Manager to lead Community Engagement efforts in Revere.   The CE program builds social capitalby fostering person-to-person and people-to-place relationships, develops the skill and will of resident leaders to take on leadership roles at TND and in their community, encourages civic engagement in order to build neighborhoods of choice were neighbors have elevated community standards and a sense of efficacy.

The Community Engagement Manager will be a flexible self-starter, working with a network of engaged and empowered residents in Revere. S/he will be a “people person,” excited to bring people together and will make connections between residents to broaden and deepen the network, support local priorities, and develop leaders who carry out the work of neighborhood revitalization.  The Community Engagement Manager will also staff the Revere Community Committee, a resident group working to improve quality of life in the Shirley Avenue neighborhood, through ongoing outreach, resident leadership development and administrative support.  Lastly, the Manager will be managing neighborhood revitalization projects identified through our work with residents and stakeholders.  This person will work to engage residents, support local advocacy, and manage projects that are related to the improvement of quality of life conditions in Revere.  This position has a flexible schedule and requires evening and weekend work.

Duties and Responsibilities

  1. Meet annual goals to build community and TND’s network through a range of activities, including:
    • 1-1 meetings and outreach, organizing and supporting social events in our properties and the neighborhood at large
    • TND Membership recruitment
    • Maintain positive relationships with partners, including participating in key partner meetings
    • Supporting the planning and implementation of TND’s Annual Meeting, including turnout of Revere participants

 

  1. Staff the Revere Community Committee, a resident group working to improve quality of life in the Shirley Avenue neighborhood, by maintaining clear communication with committee members, foster resident leadership, preparing for and attending meetings, overseeing implementation of the neighborhood action plan, providing technical support to any sub-committee formed by the RCC, and recruiting community leaders to participate.  Work with resident leaders to implement key Shirley Ave Action Plan items including Shirley Ave Shines, the Shirley Ave Cultural Festival and other resident-driven initiatives.

 

  1. Support infrastructure-related projects in Revere and Chelsea that resident groups may undertake, including but not limited to:
    • Building support for TND’s real estate developments
    • Creation of Walnut Ave Park
    • Murals & community art installations
    • Build relationships with neighborhood business owners and connect to business strengthening resources, including the City’s Façade Improvement Program
    • Advocacy and infrastructure improvements to parks and other public spaces

 

  1. Tell the story of our work to residents, network members, and funders by supporting program communications, including regular:

a.     Community-wide emails

b.     Blog posts.

c.     Social Media

 

  1. Identify emerging needs, issues and trends among low-and moderate-income Revere residents, that may impact housing, economic self-sufficiency, or community vitality.  Propose appropriate responses, including new programs or outreach efforts, for TND to respond to these emerging needs.

 

  1. Maintain accurate records, produce timely written and verbal reports.

 

  1. Provide general assistance, as needed, for TND events, and undertake other activities and duties as requested.

 

Required Qualifications

  • Bi-lingual English-Spanish , English-Khmer or English-Arabic
  • College graduate or equivalent experience in community outreach/organizing
  • At least 3-5 years of work as a community organizer or at least 2-3 years of work in community outreach, planning or project management; experience with physical improvements, construction, or lending are a plus
  • Aptitude and interest in relationship-building, outreach/organizing, fostering collaborative community and municipal partnerships , neighborhood planning, and community development
  • Understanding of government systems; experience working with government systems preferred
  • Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects
  • Genuine enthusiasm for meeting, motivating, and involving people in community activities
  • Excellent verbal and written communication skills
  • Demonstrated ability to work independently and as part of a team
  • Skillful organizer with demonstrated problem-solving initiative
  • Strong work ethic, a good sense of humor, and a commitment to social justice
  • Computer skills and MS Office proficiency required
  • Willingness to work a flexible schedule, including nights and weekends

 

 

Other qualifications desired, but not required:

  • Experience working in a diverse multi-cultural community
  • Experience producing e-newsletters and developing marketing campaigns
  • Knowledge of affordable housing and community development issues

 

To Apply/More information

 

TND is an Equal Opportunity and Affirmative Action Employer.  Submit cover letter and resume to:

Human Relations Manager

The Neighborhood Developers, Inc.

4 Gerrish Avenue

Chelsea, MA 02150

 

Or email to personnel@tndinc.org.  Please specify the job title in the subject line.


TND and CONNECT Receptionist

Summary Description of Position:  Provides a welcoming first contact with TND and CONNECT clients. Answers the phone and greets all visitors. Performs clerical duties as assigned and works with all members of the organization to help develop and maintain a good personal and organizational image.

Position Hours:          Part Time Monday – Friday

Start Time: 1pm | End Time: 5pm (20 hours per week)

Duties and Responsibilities

  • Greets all visitors and completes appropriate intake procedures including logging and updating of contact records in Salesforce.
  • Completes CONNECT intake assessment as appropriate, accurately documenting the information, making all appropriate referrals, and insuring client is connected to the appropriate service.
  • Directs all visitors to the appropriate staff.
  • Answer the phone promptly and professionally and directs calls to appropriate staff.
  • Keeps front desk, kitchen, conference rooms and common areas of office neat and organized.
  • Makes arrangements for meetings, including room preparation and providing refreshments as requested.
  • Reports any problems with the reception area.
  • Updates CONNECT and TND bulletin boards on a monthly basis.
  • Update CONNECT calendar on a monthly basis.
  • Secure office at the end of each business day.
  • Performs other duties as assigned.

Qualifications

  • Basic knowledge of office procedures.
  • Ability to communicate effectively and tactfully on the phone.
  • Ability to interact positively with visitors and staff.
  • Ability to take directions from a variety of people without confusion.
  • Demonstrated ability to follow directions and procedures accurately and thoroughly.
  • Ability to interact with a variety of people from different backgrounds including race, ethnicity, gender, sexual orientation and socioeconomic status.
  • Ability to work independently and as a team member.
  • Proficient in English and Spanish
  • Basic competence in Microsoft office programs, especially Word & Excel.
  • High school diploma or general education degree (GED) or equivalent required.
  • One to three years experience in an office setting.

To Apply or Request Job Description

The Neighborhood Developers, Inc. is an Equal Opportunity and Affirmative Action Employer. 

Submit cover letter and resume to:

Human Relations Manager

The Neighborhood Developers Inc

4 Gerrish Avenue

Chelsea, MA 02150

Or email to personnel@tndinc.org.  Please specify position in the subject line.


Surveyor

Description 

In order to better serve our community The Neighborhood Developers is running a survey of the local community and need people to help administer these surveys. This position entails going out to assigned addresses in the community and encouraging residents to fill out community surveys. The persons must be able to accurately and quickly record responses and return these responses, in good condition, to a recorder at the TND office. Due to the nature of the work, surveyors will work in pairs, making punctuality and interpersonal skills necessary. There are positions available in the Bellingham Square area of Chelsea and the Shirley Ave neighborhood of Revere. Position runs June 2017 through August 2016.

Qualifications

  • 18 years old or older
  • Proficient in English or Spanish (Bilingual preferred)
  • Able to navigate a 10 block area, map provided
  • Reliable and punctual
  • Works well with others
  • Able to record information legibly
  • Able to work with little or no supervision
  • Able to walk and stand for 2 hour periods.

How to apply

Send your resume to:
Canada Lutes
clutes@tndinc.org


CONNECT Intake & Public Benefits Internship

The Neighborhood Developers, Inc. (TND) creates vibrant neighborhoods where people from all walks of life can thrive. Focused in Chelsea and Revere, TND has crafted a remarkable track record of success through investments that are conceived, designed, and fostered by neighborhood residents, municipal partners, and many stakeholders. TND brings its core strengths -- building homes, engaging neighbors, and fostering economic mobility -- to community partnerships that create thriving families and strong neighborhoods. TND created and supports the CONNECT Financial Opportunity Center that co-locates and integrates the services of five agencies working together to improve the financial mobility of 4,000 clients annually.

Based at the CONNECT office in Chelsea, the Intake & Public Benefits intern will work one-on-one to help families apply for SNAP (Supplemental Nutrition Assistance Program, formerly called food stamps), MassHealth, and WIC benefits. These public benefits have proven antipoverty impacts for low income families and provide an important safety net. Each of these public benefits provides clients with a significant increase to their monthly income, but many of CONNECT’s clients are missing out on accessing these benefits due to systemic barriers in the application process, stigma associated with participation in government programs, or lack of awareness of eligibility. The Public Benefits intern will help eliminate barriers to financial stability among CONNECT’s low-income constituency through providing application assistance and case management support throughout the entire application process.  The intern will help families to submit applications for benefits, collect required documentation, and navigate the complicated application process. Additional responsibilities include participating in bi-weekly core services staff meetings, providing an orientation of other services to clients, completing intake forms, calling the DTA and MassHealth customer assistance lines to help resolve client cases, and creating referrals to other services. Other tasks and activities may be added, based on the intern’s interests and organizational need.

This position is a good match for you if you like working directly with families, are bilingual (English and Spanish), have a high attention to detail, and can advocate for others. You’ll find that no two cases are the same, so this position requires creativity and flexibility in figuring out how to best help each client. The position also requires a high level of responsibility and ability to work independently.

We are looking to fill multiple intern positions and will fill the positions on a rolling basis. The ideal candidate can commit to a minimum of 10 hours a week. The schedule is flexible, and will be determined based on your availability and program need.

For more information, please contact Stefanie Shul, Program Director:
sshull@tndinc.org 617-889-1375


Become a Member

If you are just looking to get involved in a more general way, become a TND Member. The Neighborhood Developers relies on members like you! As a community organization, membership is a crucial part of TND’s mission to strengthen our neighborhoods-and that can only be done with your help. Sign up to be a member today and get exclusive access to members-only events, newsletters and updates on community happenings that effect you and your neighborhood! For more questions contact Melissa Walsh at 617-889-1375 x 34 or mwalsh@tndinc.org.

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