Join Our Team

  • VP of Asset Management

  • Resident Services Manager

  • Storytelling Internship

  • CONNECT Intake & Public Benefits Internship


VP of Asset Management

Opportunity Communities – or OppCo --provides locally-based non-profit community developers with an opportunity to achieve the benefits of a larger-scale entity without losing local independence and control. By centralizing financial management, purchasing, human resources, data and evaluation, information technology, and other management functions, and by sharing expertise in core programs central to the business of community developers (real estate, asset management, and tenant services), OppCo members are better able to meet need within their communities, achieve deeper impacts in core lines of business, and to ensure that change is equitable.

The Vice President for Asset Management leads a team dedicated to the effective management, financial strength and mission impact of OppCo Partners’ and clients’ affordable housing and commercial rental properties.  Successful services include planning and oversight of properties, short and long term financial management including transactional supports, regulatory and financial compliance, risk management and problem solving, and long term business planning.  The VP for Asset Management is responsible for maintaining strong relationships with OppCo partners and third-party clients who contract with OppCo for those services. They also oversees the development and use of systems and processes, including a web-based Asset Management Platform (AMP) software tool.  The Vice President of Asset Management leads the marketing of asset management services and AMP to potential clients.

Essential Job Functions and Responsibilities:

Specific responsibilities include the following:

  • Guide and advise partners and clients to proactively manage their portfolios to maximize both contribution to financial and mission goals as defined by the owner. Manage restructuring situations, including refinancing, general partner substitution, legal action, partnership and debt restructuring and Section 42 non-compliance issues.

  • Supervise and provide guidance to the Asset Management team with the goal of delivering effective and cost efficient services designed to maximize partner and clients’ real estate portfolio’s dual contribution to financial and mission goals.

  • Develop and implement strategies and systems to increase the efficiency and effectiveness of the Asset Management services, delivering effective customer service to partners and third party clients and promoting the value of strong asset management, strategic portfolio goals and annual workplans.

  • Market asset management services to prospective partners and clients.

  • Work closely with the real estate development and resident services teams to update and refine, as needed, OppCo’s systems for managing phases of a development’s life cycle, in order to deliver consistently high-quality homes and commercial space.

  • Provide, or oversee the provision of high quality and efficiently delivered services, including:

    • Review and monitor monthly or quarterly operating reports and evaluate performance;

    • Implement proactive strategies to resolve operational, financial and compliance issues.

    • Establish relationships and communicate regularly with the client and others involved in the specific assets, including syndicators, lenders, management agents and government officials, providing reports and responding to monitoring as requested.

    • Analyze tax returns and work with the accountants to resolve problems.

    • Analyze annual audited financial statements and follow-up on any issues identified.

    • Monitor construction and lease-up progress, including management's marketing efforts in conjunction with the real estate development team.

    • Conduct site visits to evaluate property management, property marketability and market position, management plan and physical condition of properties.  Review tenant files and evaluate compliance with Section 42 requirements and regulatory agreements.

    • Review and approve marketing and management plans and annual operating budgets and develop annual workplans for each portfolio.

    • Respond to partner and client requests for information through informal interactions and formal presentations.

  • Manage the disposition of properties and/or partnership interests.

Work Requirements and Qualifications

  • Minimum educational requirement of a BS/BA; MA preferred or an additional 5 years of professional experience.

  • A minimum of 5 years of Asset Management portfolio or related real estate professional experience;

  • Significant experience in affordable housing and commercial property management, financing (including federal and state subsidies, HUD financing and Low-Income Housing Tax Credits) and financial restructuring.

  • Experience in developing property-based strategies in a community-sensitive environment.

  • A proven commitment to continual learning and improvement.

  • Self-motivation, curiosity and capability of working in a team with others while maintaining independent judgment.

  • Excellent written and verbal communications skills.

  • Strong analytic skills.

  • Proficiency in financial analysis and spreadsheet modeling.

  • Excellent interpersonal skills.

  • Experience and skill in customer service to clients.

  • Ability to work effectively in a diverse environment which values respect for individuals.

  • Effective supervision and coaching of co-workers to enhance productivity and to achieve professional growth and development over time.

  • Flexibility to manage conflicting priorities is essential to success in this position.

Physical Requirements:

This is a generally sedentary job by nature.  Requires being able to sit at a desk and use a computer and phone for significant portions of the day.  Periodic site visits and inspections and travel to client worksites is required, including travel to site and walking around properties.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer competitive compensation and good benefits. Send a cover letter and a copy of your resume to personnel@tndinc.org .  We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation or any other protected class.



Resident Services Manager

OppCo partners provide stable homes within great neighborhoods, which serve as a foundation for thriving families and individuals.  Our homes and neighborhoods promote healthy families as well as work, economic, and educational success. Resident Services contributes directly to these goals by supporting stable tenancies and resident health, and by connecting residents to each other and the broader community. Services are provided through direct service provision as well as through formal and informal relationships with third party providers.

The Resident Services Manager develops, manages and deliver programs and amenities that support stable tenancies and serve children, adults and seniors living in OppCo properties. The Manager will lead community engagement efforts in OppCo properties to build social capital  by fostering person-to-person and people-to-place relationships, develop the skill and will of resident leaders to take on leadership roles at OppCo and in their community, encourage civic engagement in order to build neighborhoods of choice were neighbors have elevated community standards and a sense of efficacy.  This is a mobile position that will require regular travel to Member agency’s properties. The Manger will coordinate with property management staff and community partners. The Manager is responsible for developing and managing partnerships with community leaders and service providers to expand opportunities for residents to access programming that would enhance their quality of life.

Essential Job Functions and Responsibilities:

  • Maintain regular, scheduled onsite hours at larger properties.

  • Welcome new residents (and establish/maintain contact with existing residents) and explain the resident services program and services and provide information and support in accessing local service resources; build relationships to support their needs and goals.

  • Prioritize services that assist residents to maintain stable tenancies, including screening tenants for public benefits eligibility, and support for tenants at risk of eviction.

  • Develop supportive professional relationships with residents that help them enhance the quality of their lives, empower them and encourage them in taking the steps to achieve self-sufficiency.

  • With the support of the VP for Resident Services, identify and assess individual and family needs and provide direct services or supportive linkages between residents and other services as appropriate; maintain appropriate case notes in accordance with WISP procedures.

Resident Community Building

  • Implement activities that promote a healthy community among residents, facilitate support groups, family programs, social celebrations and community engagement, and leadership development activities.

  • Coordinate with site community engagement staff to achieve community impact goals for communities and neighborhoods

  • Plan and coordinate on-site and off-site social/recreational activities.

  • Organize and facilitate resident meetings; Problem solve with residents when appropriate.  Provide professional communication and leadership in a variety of meeting/presentation settings that support open, honest communications and inclusion of diversity.

  • Support resident leadership and empowerment.

  • Develop partnerships with existing organizations and programs to offer new programs & events when possible.

General

  • Maintain resident leadership development matrix tracking system.

  • Supervise site interns, VISTA members, summer youth workers.

  • Maintain accurate records, produce timely written and verbal reports.

  • Provide general assistance, as needed, for OppCo activities and events, and undertake other activities and duties as requested.

  • Acquire and maintain any certifications required by OppCo or for delivery of services.

  • Fulfil annual work plan and funding requirements.

Non-Essential Functions

  • Participate in relevant industry forums and committees as requested by Member agency to stay current with the field, and increase visibility for the organization.

  • Tell the story of our work to residents, network members, and funders by supporting program communications

  • Identify emerging needs, issues and trends that will impact resident quality of life, housing stability, economic self-sufficiency, or community vitality.  Propose appropriate responses, including new programs or outreach efforts.

Work Requirements and Qualifications

  • College graduate or equivalent experience providing human services or community engagement / outreach; Master’s degree desirable.

  • 3+ years’ case management or program management experience;

  • Experience working with low-income families, seniors and non-elderly disabled people

  • Demonstrated strong cultural competence for working in a diverse multi-cultural community.

  • Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents and in planning, implementing, and evaluating programs and services.

  • Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects

  • Genuine enthusiasm for meeting, motivating, and involving people in community activities

  • Excellent verbal and written communication skills

  • Bi-lingual English-Spanish (both written and spoken) preferred

  • Demonstrated ability to work independently and as part of a team

  • Strong work ethic, a good sense of humor, and a commitment to social justice

  • Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment; willingness to “roll up one’s sleeves” and extend beyond formal responsibilities based on the needs of the work

  • Proficiency with, Word required. Knowledge of SalesForce or similar program preferred.

  • Willingness to work a flexible schedule, including nights and weekends

Other qualifications desired, but not required:

  • Experience working in a diverse multi-cultural community

Physical Requirements

  • Ability to travel to properties

  • Ability to work on feet for extended periods of time

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer competitive compensation and good benefits. Send a cover letter and a copy of your resume to personnel@tndinc.org .  We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation or any other protected class.


Storytelling Internship 

Purpose 

We are looking for an enthusiastic storytelling intern to join our communications department. As a storyteller you’ll advance the mission by capturing the stories and strong photos of the people we serve—bringing the impact of our work into focus. 

Job Functions and Responsibilities

  • Going out into the field and interviewing stakeholders 

  • Writing stories

  • Documenting events and programs

  • Photographing stakeholders

  • Distributing content on several channels

  • Identifying best-of photos from events and interviews

  • Filming Events (If interest and ability)

Requirements

Students applying for this internship should have an interest in capturing stories. You’ll need strong written and verbal communication skills. This internship is for students seeking school credit. School-credit requirements vary from school to school.

We are looking to fill multiple intern positions and will fill the positions on a rolling basis. The ideal candidate can commit to a minimum of 10 hours a week. The schedule is flexible, and will be determined based on your availability and program need.

For more information, please contact

Trey Greer, Communications Manager
tgreer@tndinc.org


Accountant

Opportunity Communities LLC partners with Nuestra Comunidad Development Corporation and The Neighborhood Developers, Inc., to provide stable homes within great neighborhoods, which serve as a foundation for thriving families and individuals.  Our homes and neighborhoods promote healthy families as well as work, economic, and educational success. This opportunity will intrigue the accountant who is interested in being part of a start up operation while within the environment of two CDC’s who have both been in business for 35 and 40 years respectively.

The Accountant is responsible for overseeing the accounting and reporting for Nuestra Comunidad, and its related entities, including cash, preparation of account reconciliations, to ensure that all transactions are prepared in a timely manner. This position requires a strong working knowledge of generally accepted accounting principles, real estate development accounting, familiarity with the OMB Super Circular, and a high degree of interaction with the real estate team, vendors and funders.  

This position requires close coordination with department managers and Opp Co accounting. This position possesses the willingness to assume additional responsibilities, is organized, detail oriented, able to work collaboratively and solve routine problems independently. This position makes recommendations for improvements in efficiencies in internal control processes.

Essential Responsibilities:

General Ledger/Financial Reporting

  • Prepare and process monthly journal entries. Produce timely monthly financials by 1) reviewing general ledger activity, (2) calculating monthly accruals and prepayments, (3) posting all journal entries and (4) compiling, reviewing, consolidating wholly owned, and distributing final monthly reporting packages for the relevant companies.

  • Ensure that monthly income statements reflect budget, actual and variance amounts.  Identify significant variances and research explanations for variances. Create and maintain supporting schedules and analyses and reconciliations of balance sheet accounts including reconciliation of intercompany balances.

  • Support and assist the external accounting/audit firms with year-end requirements, ensuring that all audit requested schedules and workpapers are prepared in accordance with agreed upon audit schedule; assist with financial statements and tax returns. Prepare miscellaneous financial reports for various funding agencies, etc.

Banking/Treasury

  • Prepare and process cash transfers as needed. Maintain line of credit activity reports; calculate and post applicable interest on a monthly basis.

  • Monitor daily cash balances for significant bank accounts and prepare cash flow forecasts.

  • Provide assistance and support on treasury management and cash flow reporting.

Real Estate

  • Maintain real estate development set of books.  Maintain schedule and provide information and reporting to auditors for related cost certification process. Assist auditors during the cost certification process.

Grants

  • Working with OppCo and its affiliated members, program directors and resource development personnel, participate in developing potential grant budgets, and once awarded, prepare, track, and monitor invoices for foundation, federal and state grants. Ascertain validity of expenses that should be included in invoice submissions. Provide reports and support to various funders substantiating amounts invoiced.

Budgeting/Forecasting

  • Assist in the preparation of the annual budget in consultation with the Chief Financial Officer.

  • Assist program directors and managers with the preparation of the budgets.

General Accounting Support/Administration

  • Oversee management of all CDC leases, contracts and financial commitments with facility lessor.

  • Manage document retention policies and retention.

  • Provide operational support regarding accounting and finance-related matters to program teams.

  • Assist in the development of departmental policies and procedures.

  • Identify opportunities to streamline existing processes, focusing upon enhancing efficiencies with the Finance team as well as within the CDC.

Implementation Project

  • Work with Opp Co to establish a comprehensive set of efficient, streamlined processes, reporting and implementing new budgeting system across all member organizations.

Qualifications

  • 5- 7 years of progressive accounting experience required.

  • Bachelor’s degree in Accounting or Finance required.

  • Familiarity with real estate development in a non-profit setting desired.

  • Experience working with SAGE 50 preferred.

  • Previous experience with month end closing and reporting.

  • Knowledge and experience working with GAAP, A-133 audits and familiarity with OMB Super Circular

  • Grants management experience as it relates to compliance and reporting of government, corporate, and foundation grants preferred

  • Detail oriented team player, accurate, having ability to solve problems

  • Strong time management skills to handle multiple tasks and effectively prioritize workload

  • Proactive and strategic thinker who enjoys creating and improving systems and processes

We offer competitive compensation and good benefits. Send a cover letter and a copy of your resume to personnel@tndinc.org .  We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation or any other protected class.


CONNECT Intake & Public Benefits Internship

The Neighborhood Developers, Inc. (TND) creates vibrant neighborhoods where people from all walks of life can thrive. Focused in Chelsea and Revere, TND has crafted a remarkable track record of success through investments that are conceived, designed, and fostered by neighborhood residents, municipal partners, and many stakeholders. TND brings its core strengths -- building homes, engaging neighbors, and fostering economic mobility -- to community partnerships that create thriving families and strong neighborhoods. TND created and supports the CONNECT Financial Opportunity Center that co-locates and integrates the services of five agencies working together to improve the financial mobility of 4,000 clients annually.

Based at the CONNECT office in Chelsea, the Intake & Public Benefits intern will work one-on-one to help families apply for SNAP (Supplemental Nutrition Assistance Program, formerly called food stamps), MassHealth, and WIC benefits. These public benefits  have proven antipoverty impacts for low income families and provide an important safety net. Each of these public benefits provides clients with a significant increase to their monthly income, but many of CONNECT’s clients are missing out on accessing these benefits due to systemic barriers in the application process, stigma associated with participation in government programs, or lack of awareness of eligibility. The Public Benefits intern will help eliminate barriers to financial stability among CONNECT’s low-income constituency through providing application assistance and case management support throughout the entire application process.  The intern will help families to submit applications for benefits, collect required documentation, and navigate the complicated application process. Additional responsibilities include participating in bi-weekly core services staff meetings, providing an orientation of other services to clients, completing intake forms, calling the DTA and MassHealth customer assistance lines to help resolve client cases, and creating referrals to other services. Other tasks and activities may be added, based on the intern’s interests and organizational need.

This position is a good match for you if you like working directly with families, are bilingual (English and Spanish), have a high attention to detail, and can advocate for others. You’ll find that no two cases are the same, so this position requires creativity and flexibility in figuring out how to best help each client. The position also requires a high level of responsibility and ability to work independently.

We are looking to fill multiple intern positions and will fill the positions on a rolling basis. The ideal candidate can commit to a minimum of 10 hours a week. The schedule is flexible, and will be determined based on your availability and program need.

For more information, please contact Stefanie Shull, Program Director:
sshull@tndinc.org 617-889-1375


Become a Member

If you are just looking to get involved in a more general way, become a TND Member. The Neighborhood Developers relies on members like you! As a community organization, membership is a crucial part of TND’s mission to strengthen our neighborhoods-and that can only be done with your help. Sign up to be a member today and get exclusive access to members-only events, newsletters and updates on community happenings that effect you and your neighborhood! For more questions contact Melissa Walsh at 617-889-1375 x 34 or mwalsh@tndinc.org.

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