Schedule your free tax preparation appointment with us online!
Appointment Booking Available Now.
Have your taxes prepared by an IRS-certified tax preparer for FREE at CONNECT through the Volunteer Income Tax Assistance (VITA) program
Our volunteer-lead, IRS-certified program is here for you.
VITA offers free tax help for people individuals including:
those with low-income
seniors and elderly individual
people with limited English proficiency
low-incomedisabilities, and limited English-speaking tax payers.
Or call: (617) 712-3487
For English EXT. 704
Para Español EXT. 710
What you will need
Frequently Asked Questions (FAQs)
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If you are a U.S. citizen or resident alien, whether you must file a federal income tax return depends on your gross income, your filing status, your age, and whether you are a dependent. The filing requirements apply even if you owe no tax. And even if you don't have to file, you should file a tax return if you can get money back.
*For more information visit: https://www.irs.gov/publications/p501
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You can follow the status of your tax refund through these links:
Federal: https://www.irs.gov/refunds
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The Volunteer Income Tax Assistance (VITA) program offers free help to people who generally make $65,000 or less, persons with disabilities, and limited English-speaking taxpayers who need basic assistance in preparing their own tax returns.
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Yes! We have gone to great lengths to ensure that our virtual VITA tax prep services protect you and your information. We were one of the first VITA sites to be IRS-approved for fully virtual tax preparation. Our team is trained and dedicated to making sure you receive the highest quality service possible. If you have questions or concerns, call 617-712-3487 and our staff will happily speak with you so you feel comfortable.
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Our tax preparers have limited capacity to work with clients in-person. Call 617-712-3487 to find out if we can better serve you in person or over the phone. Currently not accepting walk-ins.
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YES—Unemployment (UA) benefits are taxable income.
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You can find other VITA locations where you receive free tax preparation here.
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If the taxpayer’s balance is $50,000 or less, the taxpayer can make a payment arrangement at Apply Online for a Payment Plan (www.irs.gov/payments/online-payment-agreement-application). If the taxpayer can pay within 180 days, there is no user fee for an Online Payment Agreement (OPA). Taxpayers may also call the IRS at 1-800-829-1040 to set up a short-term payment plan.
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There are two ways you can set up a payment agreement. Online with MassTaxConnect - https://mtc.dor.state.ma.us for payment agreements of $5,000 or less, or Calling the DOR Contact Center at (617) 887-6367 (for tax liabilities of $5,000 or less) or DOR Collections at (617) 887-6400 (for tax liabilities of $5,001 or greater.)
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If you do not have a Social Security Number, you need to have an ITIN to file taxes. ITINs are not processed by us. Certain qualifications must be met in order to qualify for an ITIN. Please contact Greater Boston Legal Services Low Income Taxpayer Clinic at 617-603-1510 and leave a message. These clinics are available to assist taxpayers with any tax-related issue (i.e. audits, set up payment plans, etc.) free of costs.